Product Availablity and Pricing

DIAMONDGARDENS. is able to produce and make custom jewelry. If you do not see your perfect piece please call and speak to a diamond expert or jewelry consultant at 800-826-7773
Shipments are insured
We fully insure each order all the way to you. That means that when your order is in transit to you, shipment is always risk-free. it is our policy that a signature is required for all orders, regardless of any signature waivers you may have.

Alternate Shipping Addresses

If you prefer, we can ship your order to an address other than your billing address. As a security precaution, we require that your alternate shipping address be on file with your credit card company. We cannot ship to an alternate address with credit card payments without the address being on file. This step helps protect you from fraudulent charges to your credit card.
International Shippments
We ship orders to International addresses. See Shipping.

Diamond Certificates

When you order a loose diamond or jewelry with a certificate, we ship it to you with the accompanying grading report (also called a certificate). These grading reports are lengthy, detailed documents created by diamond grading experts at a highly-respected diamond laboratories — making it very expensive to replace a diamond grading report. Because of this, we require each diamond grading report to be included with each returned diamond.
If you do not include both the diamond grading report and appraisal with your return, you will be charged a replacement fee.
Laser Inscriptions
If you purchase a diamond and you would like to have a laser inscription, we can have the diamond laser inscribed for you for a small additional fee.

Sales Tax

Currently, sales tax is only collected on orders shipped to addresses in New York State. 8.65%

Website Information

We make every effort to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly.
On the site, we display the dimensions of our products based on the information received from our manufacturers. As with any measurement small discrepancies in any measurements taken can vary from item to item.
For items containing multiple diamonds, we list the average grade and measurement for color, clarity, and carat weight. These averages are calculated by adding all grades or measurements that comprise the inventory with regard to that particular piece of merchandise, and determining the closest mean grade or measurement.
Rarely, data may be inaccurately displayed on our site due to system errors, inaccurate information or human error. While we make every attempt to avoid such errors, it is always possible they may occur. We reserve the right to correct any and all errors when they do occur and we shall not honor inaccurate or erroneous prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause.
If you have any questions, please do not hesitate to contact one of our diamond experts or jewelry consultants at info@diamondgardens.com or call 800-826-7773.

Legal Notice

Under no circumstances shall DIAMONDGARDENSCOM. CO. be liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of such damages. If you have any questions, please do not hesitate to contact one of our diamond experts or jewelry consultants at info@diamondgardens.com or call 800-826-7773.