Product Availablity and Pricing
DIAMONDGARDENS. is able to produce
and make custom jewelry. If you do not see your perfect
piece please call and speak to a diamond expert or jewelry
consultant at 800-826-7773
Shipments are insured
We fully insure each order all the way to you. That means
that when your order is in transit to you, shipment is always
risk-free. it is our policy that a signature is required
for all orders, regardless of any signature waivers you
may have.
Alternate Shipping Addresses
If you prefer, we can ship your order to an address other
than your billing address. As a security precaution, we
require that your alternate shipping address be on file
with your credit card company. We cannot ship to an alternate
address with credit card payments without the address
being on file. This step helps protect you from fraudulent
charges to your credit card.
International Shippments
We ship orders to International addresses. See Shipping.
Diamond Certificates
When you order a loose diamond or jewelry with a certificate,
we ship it to you with the accompanying grading report
(also called a certificate). These grading reports are
lengthy, detailed documents created by diamond grading
experts at a highly-respected diamond laboratories —
making it very expensive to replace a diamond grading
report. Because of this, we require each diamond grading
report to be included with each returned diamond.
If you do not include both the diamond grading report
and appraisal with your return, you will be charged a
replacement fee.
Laser Inscriptions
If you purchase a diamond and you would like to have a
laser inscription, we can have the diamond laser inscribed
for you for a small additional fee.
Sales Tax
Currently, sales tax is only collected on orders shipped
to addresses in New York State. 8.65%
Website Information
We make every effort to ensure that our online catalog
is as accurate and complete as possible. In order to give
you the opportunity to view our products in great detail,
some products may appear larger or smaller than their
actual size in our photographs; and since every computer
monitor is set differently, color and size may vary slightly.
On the site, we display the dimensions of our products
based on the information received from our manufacturers.
As with any measurement small discrepancies in any measurements
taken can vary from item to item.
For items containing multiple diamonds, we list the average
grade and measurement for color, clarity, and carat weight.
These averages are calculated by adding all grades or
measurements that comprise the inventory with regard to
that particular piece of merchandise, and determining
the closest mean grade or measurement.
Rarely, data may be inaccurately displayed on our site
due to system errors, inaccurate information or human
error. While we make every attempt to avoid such errors,
it is always possible they may occur. We reserve the right
to correct any and all errors when they do occur and we
shall not honor inaccurate or erroneous prices. Our prices
are also subject to change without notice. We apologize
for any inconvenience that this may cause.
If you have any questions, please do not hesitate to contact
one of our diamond experts or jewelry consultants at
info@diamondgardens.com or call 800-826-7773.
Legal Notice
Under no circumstances shall DIAMONDGARDENSCOM.
CO. be liable for any indirect, special, incidental or
consequential damages of any kind, regardless of the form
of action, whether in contract, tort (including negligence),
strict product liability or otherwise, even if we have
been advised of the possibility of such damages. If you
have any questions, please do not hesitate to contact
one of our diamond experts or jewelry consultants at info@diamondgardens.com
or call 800-826-7773.